Privacy Notice

Last updated: 22 August 2026

The data controller is Wai Sze Chan, trading professionally as Ceci Chan. Contact: to.ceci.chan.uk@gmail.com. Address: 61 Bridge Street, Kington, HR5 3DJ.

Information collected

This may include your name, email address, location or time zone, enquiry details, booking information, payment and purchase records, coaching administration records, and information you choose to share in forms or sessions.

Why it is used

Information is used to reply to enquiries, provide and administer services, process payments, send agreed service emails, maintain records, meet legal obligations and protect the security of the business and website.

Lawful bases

Depending on the context, processing relies on steps taken at your request before a contract, performance of a contract, legal obligations, legitimate interests, or your consent.

Service providers

Wix and connected payment, email, video-meeting and administrative providers may process information to deliver the service. Only information reasonably needed for that purpose is shared.

Retention

Information is kept only as long as reasonably necessary for the purpose collected, professional record-keeping, tax, insurance, dispute resolution and legal obligations.

Your rights

Depending on applicable law, you may ask to access, correct, erase or restrict your information, object to certain processing, or withdraw consent. You may also complain to the UK Information Commissioner’s Office.

Coaching confidentiality

Coaching information is treated confidentially, subject to limited exceptions described in the Coaching Agreement, such as serious risk of harm, safeguarding, legal requirements or professional supervision.