Practical questions, plain answers.
About coaching, fit, confidentiality, the 21-day journey, booking and what happens next.
What is coaching?
Coaching is a structured conversation that helps you think clearly, notice patterns, make decisions and take purposeful action. My work also includes small real-life experiments so that you can learn from experience, not only reflection.
Is this therapy?
No. Coaching is not therapy, diagnosis, treatment or crisis support. If your main need is mental-health treatment or immediate support, a qualified healthcare professional is the more appropriate place to begin.
Is this career coaching?
Career may be the starting point, especially when work has become a wider life question. We can also look at identity, energy, relationships, lifestyle, time, money, location and what living well means to you.
Do I need a clear goal?
No. You can begin with uncertainty. We will work out what the real question is and what would make the conversation useful.
Will you tell me what to do?
I may challenge your thinking, offer observations and help you design options. The final decisions remain yours. The goal is to strengthen your judgement, not replace it.
What is a life experiment?
A small, real action designed to teach you something. It might be a conversation, a short trial, a change in routine, a piece of research, a boundary, a visit, a prototype or another low-cost way to test an assumption.
Where are sessions held?
Sessions are held online. Your confirmation email will include the meeting link and any preparation.
Can I work with you from outside the UK?
Online coaching may be available across time zones, subject to scheduling and any professional or legal restrictions. Please ask before booking if you are based outside the UK.
How do I know which offer to choose?
The Crossroads Experiment is the simplest self-guided place to begin with one question. Life Audit is best when the whole picture feels unclear. Life Experiment Lab is for personalised coaching around one important area. Live Well Lab is for a question that crosses several areas and needs longer support. A free discovery call can help you choose.
What happens if I need to reschedule?
Give at least 24 hours’ notice whenever possible. Full details are in the Cancellation & Refund Policy.
Are sessions confidential?
Yes, subject to limited exceptions such as serious risk of harm, legal requirements, safeguarding or professional supervision. These limits are explained in the Coaching Agreement.
Do you guarantee a result?
No coach can honestly guarantee a particular life or career result. I provide a thoughtful process, professional coaching and practical experimentation. Your choices, actions and circumstances also matter.
What is The Crossroads Experiment?
A 21-day self-guided digital journey for one career or life question. It helps you clarify what is really happening, define what matters, design one low-risk experiment and learn from the result.
Is The Crossroads Experiment coaching?
No. It is a structured educational self-coaching journey rather than personalised coaching. Brief email support is included if you become stuck on a specific step.
Can I email Ceci during the journey?
Yes. Reply to a journey email with the question you are working on, where you became stuck, what you tried and the one thing you need help with. Replies are brief and usually sent within two working days. This is not crisis or on-demand support.
Do I have to complete it in exactly 21 days?
The journey follows a 21-day rhythm, but you can revisit the material during the stated access period. The purpose is to support real-life learning, not create another deadline to perform against.
Can I get a refund for the digital journey?
Digital-content cancellation rights differ once immediate access begins. Please read the Cancellation & Refund Policy and the consent wording shown before payment. Your statutory rights if the content is faulty or not as described are not affected.
Still wondering about something?
Ask Ceci directly. You do not need to know which offer fits.